Shipping & Delivery Policy
Version 1.0 · Effective 28 October 2026
This policy explains how CT Intertrade Sdn. Bhd. delivers Flexrz to the businesses that subscribe in Malaysia.
1 · Software delivered online
Flexrz is software delivered online. We do not ship physical goods, and there are no shipping fees.
2 · How you receive access
When your account is activated, we send your access details by email and you can sign in to Flexrz straight away. Activation normally happens on the same business day after you sign up or pay.
3 · Set-up assistance
Where we help you set up, import data or train your team, the timeline is agreed in your quote.
4 · Returns
As nothing is shipped, returns do not apply. Cancellations and refunds follow our Refund Policy and Terms of Service.
5 · Contact
CT Intertrade Sdn. Bhd. (SSM 201501028615 (1153936-D))
Harvard Residence Unit B-22-2, 6 Jalan P Ramlee, 50250 Kuala Lumpur, WP Kuala Lumpur, Malaysia
Email: support@flexrz.com.my · Phone: +60 17-417 1743
